MAKE.COM & ZAPIER AUTOMATION
Automate the repeated work without losing the exceptions.
I use Make.com and, where it fits the existing stack, Zapier to move information between business tools. The important part is matching the right record, preventing duplicates and making failures visible.
Work directly with Khalid · New builds and troubleshooting
COMMON PROBLEMS
Where the workflow gets stuck.
- An incoming email is routed to the wrong person.
- A trigger processes the same request twice.
- An integration silently stops after a connection expires.
WHAT I CAN DO
Make the process dependable.
- Map the trigger, conditions and expected output.
- Connect Gmail, Sheets, booking, messaging or CRM tools.
- Add matching, duplicate and fallback rules.
- Test failed runs and document what to monitor.
FROM A REAL PROJECT
See how this works in practice.
For an education-services team, I refined Make scenarios that filtered incoming Gmail requests, matched Google Sheets records by email, and routed requests with fallback handling.
See the Make + Gmail routing example ↗Start with your current process.
We can review what you already have, agree on the specific action to automate, and test it against normal and exception cases before handover.
EXPLORE RELATED WORK
Connected services
COMMON QUESTIONS
Before we begin
Can you repair an existing Make scenario?
Yes. I check the trigger history, filters, matching rules, connected accounts and failed runs to find where requests stop or get processed twice.
Should I use Make.com or Zapier?
It depends on the existing apps, the volume and the branching logic. I can work within the platform you already use and recommend a change only when it solves a concrete problem.
NEXT STEP
Tell me what you need to connect or fix.
Share the tools you use, what should happen, and where the current process stops working.